Enterprise Resource Planning (ERP) is essentially a commercial software package that enables the integration of transaction - oriented data and business processes throughout an organization. In order to remain competitive in this global business scenario, the small and medium scale enterprises (SMEs) are opting for ERP implementation. In Indian SME sector, the adoption of ERP is rapidly increasing. Literature shows many instances where organizations, even after implementing such novel information systems like ERP, are unable to derive the benefits of integration. It is, therefore, not surprising that implementation of enterprise information systems in general is quite difficult due to their size, scope and complexity. Therefore, there is a need to identify some issues that would lead to positive outcome for the implementation of ERP systems in the context of Indian SME sector. This paper thus attempts to identify and to prioritize the factors influencing proper implementation of ERP systems in a business organization particularly for Indian small and medium businesses (SMBs). The research presented here is specifically targeted the Indian SMEs, which have already completed the process of implementing ERP system.

During the past few decades, many organizations have attempted to increase their productivity
through outsourcing parts of their responsibilities. Outsourcing helps firms reduce their low
value added activities and focus on their high value added activities. It also helps organization
save their time and energy which leads to more efficient units. The idea of outsourcing is more
important for project based organizations where the nature of works is different from a
particular project to another one. This paper presents an integrated balanced score card system
with an adaptation of ELECTRE III method to select suitable resources for outsourcing. The
proposed model of the paper is implemented for a case study of subway system in Iran and the
results are discussed.

This paper proposes the social network analysis (SNA), to study interaction among various
activities in a product development process (PDP). The implementation of SNA helps to
measure the properties of information flow and identifies PDP activities and limitations. The
findings of an exploratory research project which explores the potential of SNA, as an improve
tool for visually mapping and analyzing the stakeholders relationships found across the IC
substrates design/manufacturing’s PDP of the Unimicron Technology Corp. From the findings,
the authors prescribe the necessary SNA recommendations to improve the social conditions
within the PDP.

In this paper, a bi-objective mathematical model for emergency services location-allocation
problem on a tree network considering maximum distance constraint is presented. The first
objective function called centdian is a weighted mean of a minisum and a minimax criterion
and the second one is a maximal covering criterion. For the solution of the bi-objective
optimization problem, the problem is split in two sub problems: the selection of the best set of
locations, and a demand assignment problem to evaluate each selection of locations. We
propose a heuristic algorithm to characterize the efficient location point set on the network.
Finally, some numerical examples are presented to illustrate the effectiveness of the proposed
algorithm.

One of the most important issues on quality of building structure is its resistance against
earthquake. Earthquake, as one of natural disasters, has been one of the main reasons of fatal
incidents in developing countries. Any attempt to increase the quality of building structure
could reduce any possible damages an earthquake could cause on society. This paper presents a
system dynamic model to study the importance and behavior of the factors which affect the
construction quality of buildings & apos; structures. The proposed model of this paper is analyzed for a
case study and the results are discussed. The paper also uses DEMATEL technique to compare
the results of the proposed method. The paper concludes that among the whole factors which
affect the construction quality of buildings & apos; structures, the "performance of related
organizations and institutions" is of the most important ones.

One of the primary issues on marketing planning is to know the customer & apos; s behavioral trends. A
customer & apos; s purchasing interest may fluctuate for different reasons and it is important to find the
declining or increasing trends whenever they happen. It is important to study these fluctuations
to improve customer relationships. There are different methods to increase the customer & apos; s
willingness such as planning good promotions, an increase on advertisement, etc. This paper
proposes a new methodology to measure customer & apos; s behavioral trends called customer
electrocardiogram. The proposed model of this paper uses K-means clustering method with
RFM analysis to study customer & apos; s fluctuations over different time frames. We also apply the
proposed electrocardiogram methodology for a real-world case study of food industry and the
results are discussed in details

Supply chain management (SCM) is becoming critical as firms recognize that competition is
shifting from company versus company to supply chain versus supply chain. In the present
competitive scenario, the fierce competition has driven most companies to seek for means of
enhancing performance beyond their four wall boundaries. The firm’s ability in collaborating
with its upstream and downstream partners determines its success in attaining better
performance with supply chain collaboration; a firm is able to serve fragmented markets in
which end customers require more product varieties and availability with shorter product life
cycle and, at the same time, lower supply chain costs. This paper introduces the framework of
continuous supply chain collaboration (CSCC), which extends the traditional frame of reference
in strategic sourcing from a supplier centric to a supply-chain-scope as continuous
improvement efforts to enhance the customer satisfaction. CSCC practices are rather
exceptional, yet CSCC is believed to be the single most comprehensive framework for attaining
operational excellence.

In today’s turbulent and competitive world, strategic planning plays an important role for the
success of firms. Despite the fact that there are literally numerous models proposed for different
companies in various states and structures, the possibility of using strategic planning for
startups has never been seriously considered. In this paper, we present a survey by asking
experts to find out whether strategic planning is suitable for startups. We also propose a model
for strategic planning in startups based on the strategic planning models for small businesses
and entrepreneurship concepts. The model is similar to other models and what differentiates
this models form other approaches is the methodology used for internal and external analysis
and the parameters taken into consideration. The proposed model is examined on an Iranian
food packaging industry for validation. The preliminary results indicate that the success of
startups depends on two sets of parameters: “entrepreneurial opportunities” and “competitive
advantages and entrepreneurial characteristics”.

In this paper, we present machining tests by turning En-31 steel alloy with tungsten carbide
inserts using soluble oil-water mixture lubricant under different machining conditions. Firstorder
and second-order cutting force prediction models were developed by using the
experimental data by applying response surface methodology combined with factorial design of
experiments. Analysis of variance (ANOVA) is also employed to check the adequacy of the
developed models. The established equations show that feed rate and depth of cut are the main
influencing factors on the cutting force followed by tool nose radius and cutting velocity. It
increases with increase in the feed rate, depth of cut and tool nose radius but decreases with an
increase in the cutting velocity. The predicted cutting force values of the samples have been
found to lie close to that of the experimentally observed values with 95% confident levels.
Moreover, the surface response counters have been generated from the model equations.
Desirability function is used for single response optimization.

Personality is a stable set of characteristics and tendencies, which specifies similarities, and
differences of people & apos; psychological behavior. Personality is normally a permanent behavior
through time and may not be comprehended easily or recognized as immediate or direct
situations due to some environmental and social stresses. In this paper, we study the
relationship between employees & apos; personality and ability types. The paper identifies that there
are some relationships between employees & apos; personality type and their ability. There is also a
relationship between introvert, extrovert, sensitive, emotive, thoughtful, considerate and
judging personality type and employees & apos; ability.