The food sector is a sector with great potential to be developed, especially in the Bekasi Regency area in Indonesia. Tight business competition and limited resources have forced entrepreneurs to reconsider production processes, one of which is by implementing Supply Chain Management (SCM). With MSC analysis, it is expected that business processes can be more responsive, so that they can respond quickly, effectively, and efficiently to all forms of changes in the market and further increase business competitiveness. The study involved 87 SME entrepreneurs in the food sector who were randomly obtained from several developing SME communities in Bekasi Regency, West Java and 5 experts related to the food industry. Research variables include; Supply Chain Management (SCM), Business Performance and Business Competitiveness. The results showed that in creating a business competitiveness, entrepreneurs need to improve the SCM system. SCM can affect Business Competitiveness directly, as well as through the Business Performance variable.

The aim of this study is to identify the effect of the analytical customer relationship management (CRM) on strategic CRM, operational CRM and customer satisfaction. Data collected from a sample consisted of 150 managers of managers in commercial banks using a questionnaire. The results accepted the hypotheses that analytical CRM is positively related to both strategic CRM and operational CRM, which in turn show significant effects on customer satisfaction. Analytical CRM had no significant direct effect on customer satisfaction, but through strategic CRM and operational CRM. Such results indicated that strategic CRM and operational CRM had a full mediation role between the analytical CRM and customer satisfaction. It was concluded based on these results that CRM components, i.e., analytical, strategic and operational CRM are all critical in ensuring customer satisfaction. Therefore, banks should consider all these components in designing their CRM programs.

Digital Transformation (DT) allows logistics service providers (LSPs) to gain competitive advantages by reducing costs, and creating customer experience, innovation and efficiency. This paper proposes a systematic framework to analyse the obstacle factors hindering DT of Thailand small and medium enterprises freight LSPs. First, thirteen obstacles are identified through the extensive literature and validated by a panel of experts. Second, a nine-level hierarchical structure is determined based on Interpretive Structural Modelling to demonstrate the complex interrelationships among obstacle factors. Finally, thirteen obstacles are categorized regarding the driving and dependence power by employing Matrix Impact of Cross Multiplication Applied to Classification approach. The results indicate a lack of digital culture being the most important obstacle hindering DT, followed by lack of support and commitment from top management and lack of risk taking initiative. This finding could help LSPs who aim for DT to take appropriate steps to alleviate obstacles.

The purpose of this research is to measure the effect of perceived behavior on purchasing behavior of halal food among consumers in Tangerang which is mediated by purchase intention and moderated by halal awareness. Data collection through online questionnaires was carried out by snowball sampling and the results of questionnaires were returned and valid as many as 300 respondents. Data processing using SEM method with SmartPLS 3.0 software. The results of this study indicate that attitudes, subjective norms and perceptions of behavior control have a significant effect on purchase intention. Meanwhile, purchase intention has a significant effect on the purchasing behavior of working consumers, and halal awareness moderates the effect of purchase intention on purchasing behavior.

In any given supply chain, risks can occur, and it can reduce the performance of an entire production line. To maintain a competitive advantage, manufacturers should anticipate and manage risks. This paper aims to assess the impact of risks associated with the fishery supply chain on logistics performance. The research was conducted with 297 seafood producers on the North Central Coast of Vietnam. The study results show that risk factors such as supply risks, market risks, operational risks, environmental risks, and financial risks have a direct impact on the logistical performance of firms in the fishery supply chain. The study also proposes solutions to limit risks for businesses.

The aim of this study is to provide empirical evidence of the mediating effect of Supply Chain Management (SCM) on the relationship between enterprise resources planning (ERP) and financial performance. The empirical analysis in this study is based on primary data obtained from a survey of 300 agricultural sector companies with 220 respondents or with a response rate of 73%. This research was conducted with a Structural Equation Modeling (SEM) approach with a test tool using Partial Least Square (PLS). Overall, the findings in this study indicate that Supply Chain Management (SCM) mediates in part the effects of enterprise resources planning (ERP) on financial performance. The results of this study indicate that the implementation of enterprise resources planning (ERP) results in increased financial performance in the long term and Supply Chain Management (SCM) helps companies achieve increased financial performance in the future.

The aim of this paper is to examine one of the most crucial factors in the “Technology Acceptance Model” proposed by Davis (perceived usefulness) in moderating the “DeLone and McLean” success model in the context of educational portal in Higher Education. Questionnaires were distributed online to 200 respondents and deserved to be analyzed. The respondents were regular students at the University of Bengkulu. Data analysis used Smart-PLS version 3.2.9. The research findings indicated an influence of “system quality, information quality, and service quality partially on user satisfaction” of the educational portal information systems. The result shows that perceived usefulness can strengthen the relationship between system quality, information quality, and service quality to the satisfaction of customer. This research contributes to the development of perceived usefulness variable as a moderating variable affecting the quality of a system, quality of information, and quality of service partially on user satisfaction and finding strategies needed by the University of Bengkulu effective and efficient information system.

Although fog computing-based logistic supply chain management (Fog computing-based LSCM) is an emerging technology that proved a high impact on services and products, little research has focused on fog computing-based LSCM. Drawing on the Kano model and organization's theory this paper investigates the effect of fog computing-based LSCM on organizational agility. And the role of user satisfaction as mediator between fog computing-based LSCM and organizational agility. A quantitative approach was used, a questionnaire was designed for data collection, Cronbach's Alpha test was performed on a pilot study to examine the internal consistency of questionnaire items. Fog computing-based LSCM was studied based on Supply chain awareness, Connectivity and Logistics, Integration Process, Seamless Supply Chain, Integration of Processes. Data was collected from a random sample of 550 employees of Al-Hassan industrial city‎ in Jordan. Building on the proposed model, Researchers show that fog computing-based LSCM has a positive impact on organizational agility, fog computing-based LSCM has a positive impact on user satisfaction and finally user satisfaction mediates the relationship between fog computing-based LSCM and organizational agility. Implications for the model are discussed.

Research in this paper discusses shrinking and consolidation of flood embankments soil in swamp irrigation areas. The flood embankments are made from swampy soil materials. The focus of this research is the reduction of dyke embankment height that occurs due to soil shrinkage and soil consolidation. Investigations about the time of consolidation and land subsidence that occurred on the embankment at certain periods after the embankment established were also carried out in this study. The research sites are some swamp irrigation areas in the Tulang Bawang Watershed, around North-East Lampung, Indonesia. This research was carried out by conducting laboratory tests on soil samples and field observations on the reduction in height of flood embankments in the study area. The research shows that the main cause of total decrease on the embankment is due to linear shrinkage, consolidation of soil under the embankment, an immediate subsidence, and the subsidence of the embankment themselves. Their contribution to total decrease of embankment is 42.51%, 34.48%, 18.32%, and 4.62%, respectively. Results also indicate that the ratio between the percentage of embankment consolidation in downstream area happen faster than the one in upstream area of the river.

This article is retracted due to sever similarity with another article published by the same authors

This work aims to present an experimentally verified analytical solution to examine damping properties of systems including viscoelastic treatments. Although there are several methods for characterizing the behavior of three-layer damping systems, the RKU method is the most frequently used one. In this paper, this method is modified such a way that to be applied for a five-layer damping system. The achieved analytical relations are then employed to study the effects of a four-layer vibration-absorbing coating on the dynamic behavior of an aluminum sheet with free-free boundary conditions. Since the vibration-damping properties of the coating are unknowns, its loss factor and shear modulus are experimentally extracted based on the ASTM E756-05 standard method. The comparison between the analytical solution and performed modal tests expresses the efficiency of the presented method.