The objective of this paper is to assess the relationship between supply chain activities in retail businesses enterprises in Hanoi, Vietnam. The sample includes 312 retail business enterprises in Hanoi city. Using the analysis technology of PLS - SEM structure model, through Smart PLS 3.0 software, the results show that the activities of the retail supply chain in Hanoi were statistically significant where the effects were from 0.166 to 0.605 and the level of significance was 1%. Inventory does not have a statistically significant relationship with the supply chain management strategy of these retail businesses in Hanoi.

This research is conducted to investigate the impact of supply chain quality management (SCQM) on supply chain performance (SCP). Data are collected by using questionnaire delivered to 120 manufacturing companies listed on Vietnamese stock market. Three proxies are used to measure supply chain quality management include (i) internal quality management, (ii) upstream quality management and (iii) downstream quality management. Supply chain performance is measured by customer satisfaction regarding three aspects consist of quality, cost and time to delivery. The statistical methods approaches are employed to address the research issues including Cronbach’s Alpha, Explanatory Factor Analysis (EFA) and Ordinary Least Squares (OLS). The findings show that supply chain quality management had significant positive effect on supply chain performance of manufacturing companies listed on Vietnamese stock market. Based on the research results, some key intuitive recommendations are proposed aiming to improve the supply chain performance at operational level of Vietnamese enterprises.

The paper was retracted as the research team had found some significant issues about the results which could mislead the readers.

The aim of the present study is to examine the influence of website quality on consumer’s e-loyalty, noting the mediating role of e-trust, e-satisfaction, and perceived enjoyment. Besides, this study examines the consequence of consumer’s e-loyalty. Survey data collected from 594 respondents aged at least 16 years and performed some online shopping through websites in Vietnam. Based on the theoretical framework, PLS-SEM using SmartPLS 3.0 software was deployed to discover links between the constructs. The results showed a positive effect of website quality on e-loyalty, which was mediated partially through consumer e-trust and e-satisfaction. Moreover, e-loyalty had a positive association with electronic word of mouth (eWOM) as well. The main findings of this research provide some empirical implications for Internet marketers and online retailers in Vietnam. E-vendors should understand the customers’ expectations and e-loyalty regarding online shopping to attract new customers as well as to retain their existing customers.

Vietnam is one of the most popular tourist destinations in the Asia-Pacific region and its tourism industry has been growing unprecedentedly over the past few years. However, the Vietnamese tourism industry (VTI) is concerned with the weakness competitive factor. This paper aims to analyze Green Supply Chain Management Practice (GSCM) and its effect on the destination image of Vietnam as the way to improve the completeness. The paper seeks to examine internal environment management (IEM) practices; external environment (EE) and environmental regulation (ER), as possible drivers to GSCM practices and its destination image. The empirical analysis used data from 269 questionnaires which were valid for analysis, through applying the PLS- SEM method. The result of path analysis indicates that the path between internal environmental management and GSCM practice in the VTI was highly significant; internal environmental management (IEM) had a significant impact on the external environment and also had a significant impact on destination image in VTI. The external environment has also maintained a significant impact on the GSCM practices of the VTI and on destination image in VTI. There is also a positive relationship between GSCM and destination image in VTI. As a result, it can be concluded that all hypotheses are supported. This paper concludes with a discussion of the implications of the findings from the study for tourism managers.

A real inventory system for single item with specific demand characteristics motivates this works. The demand can be seen as two types of independent demand, where compound Poisson process describes the characteristics of each demand. The first type of demand is rarely occurred with relatively large size, while the second type of demand is often happened with relatively small size. In order to maintain inventory level, every time the first type of demand occurs a replenishment of stock is conducted which follows order-up-to-level inventory policy. In order to find the optimal inventory decision for that system, a mathematical model of the system is developed with the objective to minimize expected total inventory cost. Some of model assumptions are infinite replenishment, deterministic lead time, and completely backlogged shortages. To solve the model, it is then divided into two sub-problems and classical optimization technique is employed to help find the solution of each sub problem.

In this paper, two policies are considered for supporting periodical publications by the government: direct subsidy payment to these publications and opening new facilities which could help with integration and reduce delivery costs. For this aim, a mixed-integer linear mathematical model is presented that minimizes total costs while considering social welfare. The robust programming approach developed by Bertsimas and Sim is used to cope with uncertain parameters. In order to validate the model and investigate its applicability and advantages, the magazines’ subscriptions in Tehran is selected as a case study. The output of the model demonstrates that when social welfare is not considered, the risk-averted supply chain will focus on low-cost areas of the chain, which are the central areas of Tehran. However, when minimum social welfare is assured, the supply chain pays attention to all areas. Also, the government should increase supply capacity by opening new facilities, and it should differentiate between areas when paying direct subsidies.

This paper aims to investigate factors affecting the application of management accounting in Vietnamese enterprises. Quantitative research was conducted and data was collected by sending questionnaires to 120 companies in the manufacturing, trading and service sectors in Vietnam. 6 factors were selected to measure the application of management accounting in enterprises through correlation and regression analysis. The results showed that 5 out of 6 factors positively associated with the level of management accounting application; including firm size, organizational culture, organizational structure, technology and human resources operations. In particular, corporate culture has the highest impact and opinion of managers has the lowest impact on management accounting application. Business environment has a negative impact on management accounting application in enterprises. Based on the research results, suggestions and recommendations are proposed for enterprises regarding application of management accounting. The research provided an overview of management accounting application and its benefits to enterprises. Whereby, it helps managers have a better understanding of management accounting and future directions for application. Moreover, the research results will be useful for managers to identify factors influencing their management accounting practices and improve the current management process applied in organizations.

The purpose of this paper is to provide a method of process reference to supply chain relationships in a downstream sector. It serves as a tool to analyze collaboration between entities in the supply chain strategy. The study is categorized into the case study research in Malaysian oil palm refineries. The data collection is accomplished through semi-structured interview using snowball sampling and observation by visiting four oil palm refineries based on selecting non probability sampling technique through purposive personal judgment. Most of downstream industries select produced end products with the aim of getting greater margins. Nevertheless, a process reference analyzes that the downstream industry distributes semi-finished products to the international market than producing end products in the local market. There are the effects of supply chain relationships between upstream and downstream. Furthermore, entities that have the high dependencies tend to follow the strategy of the dominant entities consequently network of business process driven by the strong entities. The result gives implication to leverage SCOR model for analyzing the supply chain relationships between entities. It can be applied to any industry that decide the effective collaboration with their supplier, distributor and buyer.

Nowadays, development and sustainability are often combined in the analysis of regional and local processes. In this case, the definition of both competitiveness and sustainability of development require adequate interpretation and quantitative assessment. Territorial marketing is used as a tool to assess the competitiveness of a region. The main purpose of our research is to analyze the methodological and practical aspects of the sustainable development strategy of competitiveness of the Kazakhstan regions and the ways to implement it based on territorial marketing. Among the crucial indicators of territorial marketing, which this article tackles, supply chain management draws particular interest. Each indicator includes a set of criteria that best describe it. This is a 10-point rating system, where the region that showed the best result gets 10 points. It is assumed that based on the generally accepted methods the overall competitiveness can be measured, considering the competitiveness of the 5 mentioned indicators, as well as their assessment with regard to the competitiveness of their criteria. The research results showed that the aggregate indicator for all the regions is below average. The findings show that the Turkestan and Pavlodar regions are the most competitive in supply chain management, having the largest number of shipments. The overwhelming majority of Kazakhstan enterprises are small enterprises, which suggests that the logistics services market is still developing. The use of modern information technologies will optimize warehouse operations. A positive result is ensured by effective local regulation since doing business in Kazakhstan is relatively cheap. In our research, we offer some recommendations for improving the territorial indicators that determine the competitiveness of regions.

The article was conducted on 529 textile enterprises in the Vietnam Textile and Garment Business Directory 2018 with the aim of assessing the impact of global supply chain management practices on competitive advantage and operational efficiency. After using PLS - SEM analysis techniques on Smart PLS 3.0, the results show that the global supply chain management practices of Vietnam's textile and garment industry had a positive impact on the performance of Vietnam textile and garment enterprises. In addition, competitive advantages such as Customer Loyalty, Employee Satisfaction and Corporate Reputation had no intermediary role in the relationship between global supply chain management and operational efficiency in Vietnamese textile enterprises.