This study aims empirically to analyze mitigation strategies for operational supply risk among halal food manufacturers in Malaysia. A survey of 369 halal food manufacturers is used to test a research model that proposes a relationship between operational supply risk and risk consequences as well as the mediating role of risk mitigation strategies. Structural equation modeling reveals that in the absence of a risk mitigation strategy (behavior-based management, buffer-based management, and traceability-based management), operational risk consequences are significantly influenced by operational supply risk. The analysis also showed the mitigation strategies reduce risk events by its interaction between operational supply risk and risk consequences. This study shows significant data about the management of halal food manufacturing. Due to the limitations of this survey, further study is necessary to analyze how other halal's sectors manage their supply chain risk management.

This study aims to analyze the effect of information technology on supply chain performance and information technology and supply chain performance on competitiveness. In addition, this study also investigates the role of supply chain performance in indirectly mediating the influence of information technology on company competitiveness. Primary data collection was carried out through questionnaires for managers of 112 manufacturing companies in East Java and South Sulawesi, Indonesia. This study uses descriptive analysis to describe the characteristics of respondents and variables. In addition, structural equation modelling (SEM) analysis is also carried out to test the research hypothesis. The results showed that the implementation of information technology has a positive and significant effect directly on supply chain performance and company competitiveness. Furthermore, supply chain performance has a positive and significant effect on company competitiveness. In addition, supply chain performance has a positive role in mediating the influence of information technology on company competitiveness.

Pandemic covid has changed the business view to be more dynamic to business performance. The policy of restricting activity also undermines business difficulties that occur, so it is necessary to find how businesses can survive wholesale. This research was conducted to determine the effect of supply chain management (SCM) on multi-channel retailing and business performance in the era of pandemic covid-19 and restrictions on community mobility. Using analysis of this research path is divided into two criteria of direct and indirect influence. This study was conducted on several wholesale shops in Indonesia with 99 respondents. The main finding of this study is that SCM can affect business performance through multi-channel retailing with three main indicators: inventory investment, inventory efficiency, and forecasting accuracy. The added value gained from this research is from the test results obtained that a good inventory management scheme and forecasting and support from many supplies and sales channels will drive business performance for the better.

The study aimed at determining the extent to which Jordanian medical devices adopted the supply chain practices and to investigate the impact of those practices on organizational performance of the Jordanian medical devices’ firms. A cross-sectional approach was used to meet the purpose. A robust questionnaire was designed and used to collect primary data from the study sample. 200 questionnaires were completed and returned by the participants. SPSS version 21 and SEM were employed, with the use of (AMOS:21) to analyze and explain the collected data and to validate the research framework. The results demonstrated that medical devices firms in Jordan have adopted the supply chain practices and revealed a significant impact of those practices on the performance of the medical devices in Jordanian context.

This study examines the effect of the performance of traders in the partnership relationship between the government, the private sector, and the community which is very necessary to build a food supply chain network in order to provide stimulation for the supporting factors and reduce the inhibiting factors for the success of the merchant's business, increase profits, and maintain food availability in traditional markets. This research was conducted at Andir Market, Bandung City, Indonesia. The research sample consisted of 100 Andir market traders. The research method used was a quantitative method with survey research that uses a questionnaire as the main instrument in data collection. The results of the analysis and discussion of the researchers have identified factors that can be used to strengthen the food supply chain network in the Public-Private-Community Partnership in traditional markets, namely management, empowerment, physical market conditions, and competitive strategies. Simultaneously, the four traders' performance factors have a significant effect on the food supply chain network with an R-square value of 0.658 (65.8%) with tcount greater than 1.96 or (3.817> 1.96). This means that if the changes that occur are good in the performance of traders, the food supply chain network in traditional markets will also be good, while the remaining 0.342 (34.2%) is explained by factors other than these variables. The expected implication is that the success of the supply chain network that is built due to strong interactions within the Public-Private-Community Partnership and other supply chain actors is able to face challenges during and after the pandemic. So that the quality of traditional market products, especially products that are quickly damaged or rotten, can be superior and well guaranteed for the food needs of people throughout Indonesia.

Relationship quality plays a key role in maintaining the connection among parties in a supply chain. Relationship quality promotes loyalty of the supply chain’s factors. This study applies structural equation modeling (SEM) to point out factors affecting the relationship quality and loyalty between farmers and food companies in the rice supply chain. The research data were collected by stratified sampling with a sample size of 232 farmers associating with food companies in the rice supply chain in the Mekong Delta. The four impacting factors that the study has found out include trust, perceived benefit, support policy, and payment terms. Most importantly, the study has demonstrated that relationship quality has a positive correlation with loyalty among parties in the regional rice supply chain.

The literature addresses the link between command and control environmental regulation and environmental performance. However, there is a lack of attention paid to how environmental strategy plays a mediating role in this relationship. In addition, the environmental research in the context of third-party logistics service providers seems to be underexplored. Thus, through the theoretical lens of institutional theory and contingency theory, this study examines the mediating role of environmental strategy on the relationship command and control environmental regulation and environmental performance. Data were collected from small and medium enterprises operating in the logistics industry of Vietnam and partial least square structural equation modeling was employed to examine the proposed hypotheses. The result indicates the full mediating effects of environmental strategy on the link between command and control environmental regulation and environmental performance. In this regard, this study contributes to growing empirical evidence showing that the link between environmental regulation and environmental performance is indirect through mediators. Besides, this study also extends the current knowledge of environmental strategy pursued by third-party logistics providers.

The objective of the research is to examine the role of Supply Chain Integration (SCI) which consists of; suppliers, customers, and internal integration in building customer loyalty. This study uses data from 308 top managers of Tuna Fillets SMEs Industries in Southeast Sulawesi Province, Indonesia as respondents. The research model was analyzed by using PLS-SEM. The research found that SCI had a significant direct effect on operational performance and customer satisfaction. The research also found that operational performance and customer satisfaction had some impacts on increasing loyalty of Tuna Fillets SMEs Industries customers. The results of the analysis also provide information that operational performance and customer satisfaction can be a mediator of the influence of Supply Chain Integration.

The objective of the current study was to examine the role of supply chain and product development in sustainable performance, goodwill and firm popularity. Furthermore, the mediating role of product development was also examined. Population of the study was rubber manufacturing companies of Indonesia. In this regard, data were collected from the employees of rubber making companies of Indonesia. 500 questionnaires were used for data collection among the rubber making companies. Data was analyzed through statistical software. Results of the analysis revealed that the supply chain has a major contribution to sustainable performance, goodwill and firm popularity. Increase in the supply chain of rubber manufacturing companies, increases the sustainable performance, goodwill and firm popularity. Moreover, product development also has important contributions to the sustainable performance, goodwill and firm popularity. Supply chain has a positive effect on product development and product development has a positive effect on sustainable performance, goodwill and firm popularity.

The objective of this study is to demonstrate the relationships among the severity of service failure, service recovery, customer satisfaction and loyalty towards the Vietnamese international hospital system. The research data were collected from 303 customers who have used services and experienced service failures at international hospitals. Applying Structural Equation Modeling, the study pointed out that service failure includes three dimensions, which are system failure, request failure, and behavior failure. Meanwhile, service recovery is made up of three dimensions which are distributive justice, procedural justice, and interactional justice. The severity of service failure positively affects service recovery and service recovery puts a powerful impact on customer satisfaction, thereby increasing their trust in international hospitals in Vietnam.