The preservation of business operations during and post the COVID-19 pandemic has emerged as a significant challenge for many enterprises. This research focuses on identifying the critical factors that influence the effective management of business continuity, based on lessons learned from the post-pandemic era. The primary objective of the investigation was to understand the impact of performance adaptability, innovation, talent preservation, and the implementation of a proactive, forward-thinking strategy on business continuity management. Furthermore, the study delves into the mediating role of strategic agility in these relationships. The study gathered data from personnel within the tourism sector of Jordan's prestigious Golden Triangle, which includes Petra, Wadi Rum, and Aqaba. The research utilized Partial Least Squares Structural Equation Modelling (PLS-SEM) to analyze the structural model and to investigate the propositions outlined. The findings indicated that performance adaptability, innovation, talent preservation, strategic agility, and a proactive strategy positively impact business continuity management. Moreover, strategic agility was found to moderate the relationship between performance adaptability, innovation, talent preservation, and a proactive strategy, thereby enhancing business continuity management. These research outcomes offer insightful implications for managerial personnel within hotels and tourism companies, acting as a comprehensive guide for improving their business continuity management in the post-pandemic world.

This research study aims to find out the relationship between Acculturation and Ethno-cultural identity among the working-class people in Saudi Arabia. The study examines and tries to understand the impact of culture and involvement of ethnocultural identity. Data were collected using convenient sampling from 128 employed expatriates from Saudi Arabia through an online survey questionnaire. The questionnaire had two sub-categories, such as mainstream and heritage. The findings will have multiple practical implications, as the study has explored the relationship between acculturation and ethnocultural identity. The data was collected using a convenient sampling method from 128 working-class expatriates in different sectors of Saudi Arabia. A hypothesis was set to find out the significance of the relationship among respondents. Correlation, regression, and ANOVA tests were used to analyze the data. The implications of the research and scope for future research were are also explained thoroughly in this study. The study found a significant moderate positive relationship between acculturation and ethnocultural identity.

A good performance potentially creates competitive advantage for any organization. Performance is determined by the role of leaders who influence all members of organizations through clear directions. Likewise, employee satisfaction in improving the performance of an organization also depends on the leader. This study investigates the role of leadership and job satisfaction on employee’s performance. Sample of this research includes 160 employees in a public organization in Indonesia. They are analyzed by descriptive and inference statistics for the linearity and regression analysis. The results of the study show that leadership had a significant impact on employee’s performance and job satisfaction. They are recommended to be considered when performance needs to be improved.

In this presentation, a systematic review on the design and management of supply networks in retail companies was proposed. Currently, organizations seek to prioritize the management of their supply networks in a comprehensive manner to avoid uncertainty and the intricate connections between the various levels of the supply network, seeking growth in sales, ensuring adequate inventory rotation, supplier management and transportation or inventory-related expenses. In this case, the objective was to promote the concept of design and management of supply networks in retail companies. The review was carried out including the literature of 15 theses and articles in the period 2003-2023 using different reliable databases. Research shows that a good design and management of supply networks in retail companies reduces shrinkage and provides greater control of their stocks, avoiding unnecessary expenses or losses.

The purpose of this research is to reveal the influence of intellectual capital, potential absorptive capacity, realized absorptive capacity, and cultural intelligence on innovation in the tourism sector in Batam City. Batam has geopolitical and geographic advantages, located in the Malacca Strait, adjacent to and directly facing Singapore and Malaysia. It has not been optimal in exploring the potential for innovation in the tourism sector. Thus, this sector does not yet have a significant contribution to economic development. The research was conducted on the management of companies that are members of the Association of the Indonesian Tours and Travel Agencies in Batam City, totaling 54 people. By using the analysis of Structural Equation Model (SEM) with SmartPLS version 3.0, the results show that 1) intellectual capital has no effect on innovation; 2) potential absorptive capacity has no effect on innovation; 3) Realized absorptive capacity has a significant positive effect on innovation, and 4) Cultural Intelligence has a significant positive effect on innovation. The results of this study will give some insight to company managers in the tourism sector for developing innovation to maintain business continuity.

This study aims to analyze the relationship between technological innovation and the supply chain of environmentally friendly building materials in the context of a sustainable environment. With the increasing need for more environmentally conscious construction practices, technological innovation plays a pivotal role in enhancing sustainability within the construction industry. Through an extensive literature review, it is found that the adoption of technological innovation in the supply chain of environmentally friendly building materials can have a positive impact on the sustainable environment. Technological innovation enables improved resource efficiency, reduced construction waste, and promotes the utilization of eco-friendly building materials. Moreover, this research highlights the crucial role of the supply chain in mediating the relationship between technological innovation and a sustainable environment. The supply chain plays a vital part in integrating technological innovation into construction practices, ensuring compliance with environmental standards, and fostering wider adoption of sustainable solutions. This study employs a quantitative analysis method, gathering data from various primary and secondary sources. The analysis results demonstrate a positive correlation between technological innovation and the supply chain of environmentally friendly building materials with regard to a sustainable environment. The implications of this research lie in providing a better understanding of the significance of technological innovation and the supply chain in achieving sustainability within the construction industry.

Customer behavior of environmentally friendly products becomes marketing attention by implementing a green marketing strategy to improve customer’ green trust. The study concentrates on the correlation of eco-label attribute, perceived innovation, perceived quality, and green trust of a customer. The study was conducted in 2020 with a survey of supermarket’s customers who were familiar with green products. There were 200 customers who were selected randomly; data from a customer was taken by questionnaire. Then, data from the questionnaire was processed by using SEM approach through SmartPLS. The research finding determined that the implementation of an eco-label attribute may influence on customer’ green trust directly through customer perceived quality. Furthermore, it was determined that customer perceived quality could play the mediation role between eco-label attributes and green trust. Besides, it has known that the value of innovation of green products could not be affected by eco-label attributes and it could not affect customer’s green trust. The study provides a recommendation from the model of green customer behavior with mediation focuses on customer perceived quality. The finding can provide important information for marketers and producers who use the environmental issue, and it is implemented to green marketing strategy.

Entrepreneurial orientation is carried out to improve management's ability to deal with market changes. This study examines a new concept of network chain capability that is capable of mediating the relationship between entrepreneurial orientation and marketing performance of goods in tourism market. The study also verifies the architectural marketing capabilities and organizational commitment to improve network chain capabilities that have an impact on marketing performance of goods in tourism market. In this study, 6 hypotheses are developed and tested with data collected from 185 respondents in the handicraft industry focused on tourism market. Data are analyzed using AMOS 22.0 statistical software which successfully tested 6 hypotheses with significant results. The study proves that network chain capability is declared feasible as a mediating variable. Managerially, network chain capabilities can be practiced as a marketing tool to improve performance.

Labuan Bajo Seaport's maritime logistics ecosystem serves the marine logistics supply chain as an essential part of economics and social development in the region. It is one of the economic regions that need to be developed where green operations management must be applied to suppress the negative impact of port operations. The research aims to analyze the influence of green marketing, business, and operation management on Sustainability. A cross-sectional study has been conducted in this research with data processing using partial least squares (PLS) path modeling. The population is the stakeholder of Labuan Bajo seaport, and the samples are 100 with a purposive sampling method. Findings show that green marketing has influenced business, operation management, and Sustainability. However, the green industry also influenced green operation management and impacted Sustainability. The study indicates that Sustainability can be achieved when the seaport operates using green principles from planning to monitoring by the involvement of the stakeholder.

Small and Medium Business (UKM) of bread and cake can develop and encounter business competition if they are concerned greatly with their marketing performance. The purpose of this study was to determine: 1. The effect of market orientation and product innovation on marketing performance of Bread and Cake UKMs. 2.The moderating effect of competitive ad-vantage, strengthens or weakens, of market orientation and product innovation on the marketing performance of Bread and Cake UKMs partially. Data were obtained through offline questionnaire distribution to 80 respondents. The respondents were the business owners and employees of Bread and Cake UKMs in Bengkulu, Indonesia. The data analysis used in this research was Structural Equation Model (SEM) which was operated through the Partial Least Square (PLS) program, SmartPLS 3.2.9. The result indicated that market orientation and product innovation partially influenced marketing performance. Competitive advantage partially moderated (strengthens) the effect of market orientation and product innovation on marketing performance. This research contributes to the theoretical development of competitive advantage which moderates the effect of market orientation and product innovation partially on marketing performance. The study also helps to find the strategy to increase the marketing performance of Bread and Cake UKMs in Bengkulu, Indonesia.