COVID -19 pandemic has a huge global impact on education over the world. Many countries decided to close universities, colleges, and schools to limit the spread of this disease. Almost 91% of students worldwide have shifted to online education. Educational institutions have struggled to provide their students with suitable online learning and assessment tools. As a new experience for both teachers and students, Imam Abdulrahman Bin Faisal University has set new online academic services to make it possible and easy for students to get the help they need and to overcome the new obstacles they are facing. The purpose of this study is to gain a deeper understanding of student satisfaction with their academic advising in light of the new emerging situation. Additionally, direc-tions were presented for the academic advising section members to allow them to manage the unit appropriately. To achieve that, students were clustered regarding their level of satisfaction with the provided services. Students’ answers were collected through an online questionnaire and the data were analyzed and segmented using the k-mean clustering technique. Regarding results, recommendations for improvements were suggested and action plans were prepared.

The use of e-procurement aids organisations in reducing business costs, broadening their market access and simplifying purchasing processes. However, in Jordan, only 27.6% of firms utilise e-procurement systems. Hence, the usage of e-procurement systems by Jordanian firms is still in its infancy. In this work, the technology, organisation and environment (TOE) factors affecting the use of e-procurement systems by large firms in Jordan were investigated. Previous studies have reported inconsistent findings with regard to the antecedent factors that may affect e-procurement usage. Therefore, this work aimed to determine the factors related to e-procurement usage and whether or not top management support moderates the relationship between TOE factors and e-procurement usage. Results revealed that all TOE factors used in this study influenced the e-procurement usage of the firms. Moreover, the moderating role of top management support was found to be positively related to relative advantages and organisational readiness and negatively related to complexity.

The interest in tourism destination loyalty has increased in recent times. Although the recent literature has shown that a tourist’s loyalty to a destination is the direct result of quality service and the type of experiences, the correlation between service quality and customer loyalty has yet to be thoroughly researched within the tourist-destination context. Since these destinations are constantly changing, it requires further analysis and research. The purpose of this paper is to investigate the relationship between service quality performance and destination loyalty, as well as the mediation impact of destination image in Saudi Arabia for local tourist destination perspectives in Albaha region, while considering the attitudes towards service quality within three, four- and five-star hotels. The partial least square to structural equation modelling was used (PLS-SEM) to examine 298 local tourists from Saudi Arabia who took part in a survey. The results show a positive relationship between service quality performance and destination image, as well as a positive relationship between service quality performance and loyalty. The results also confirm that destination image mediated the relationship between service quality performance and destination loyalty. The results of this study contribute to knowledge by informing service managers in tourism sector about the perspectives of local tourists towards destination image and loyalty.

The main aim of this study is to assess the effectiveness of entrepreneurship quality education in higher education institutions in Indonesia on entrepreneurial goal intentions with the mediating effect of entrepreneurial training. The research followed the quantitative research design as the researcher collected data based on numeric facts. The sample size was 314 participants and a test was carried out on Smart PLS. The results were based on the measurement model to test the factor loadings, validity and reliability, path assessment, and the blindfolding technique which were mainly used for assessing the predictive relevance of the model. The findings of the study suggest that entrepreneurial training mediates entrepreneurship quality education programs in higher education institutions in Indonesia with entrepreneurial goal intentions.

This study aims to analyze how emotional intelligence (EI) influences organizational commitment along with the correlation between job satisfaction and these two aspects. To collect the data for this study, a polite and pre-validated, self-structured questionnaire was used. Additionally, ethical issues were considered with the assurance of anonymity. The study also took the convenience sampling approach and collected samples from customer service employees working in all main branches of Saudi banks located in Riyadh. It further employs the structural equation modeling method for analyzing the data with AMOS 22.0 software. Before examining the structural model framework and hypotheses, a confirmatory factor analysis was used to estimate the measurement model and support the research. Results showed that emotional intelligence affects both job satisfaction and organizational commitment significantly and positively. Moreover, results showed that job satisfaction, as a mediator, has a significant indirect impact on EI and organizational commitment. Emotionally intelligent customer service employees of Saudi commercial banks demonstrated high psychological empowerment visible through their perception of work as meaningful, increased feeling of competence, guaranteed freedom of choice, and significant impact on the workplace.

This study aims to obtain the results of value added tax (VAT) compliance through behavioral decision theory with work personal attributes of the taxpayer's, tax understanding and taxpayer education, and ability to pay theory with tax compliance cost and audit system as a connecting variable to VAT compliance. The researcher randomly selected sample of n= 172 small and medium enterprise owners from Jordan by using web-based survey questionnaires. Data analysis uses the SPSS 23.0 and validates the relationship between study variables. The researchers also propose a research model support by the behavior decision theory and the ability to pay approach. Findings reveal a strong positive relationship between personal characteristics, VAT education and tax compliance under both theoretical grounds and also indicate a positive correlation between VAT compliance cost, audit system and VAT compliance in Jordan. Addressing the understudies, this study extends the role of value added tax practices in SMEs. It provides some useful information to the government and policy makers to develop and impose the value added tax law on SMEs Level. Therefore, the researcher suggests more studies to investigate the factors affecting VAT compliance in Jordan by using the proposed conceptual model under consideration.

This study established and empirically validated a model for predicting factors influencing users' behavioural intentions for using XBRL tools. This study explored the behavioural intention of using XBRL tools from the point of view of users by applying the UTAUT model with the addition of trust and satisfaction. An online survey was conducted by using the modified study model to comply with the research objectives. An online survey of 267 respondents obtained and analysed using structural equation modelling (SEM) and IBM SPSS AMOS. The findings show that trust and satisfaction influenced behavioural intent significantly and positively. In turn, the effort expectancy and performance expectancy had a significant impact on satisfaction. The results showed that in the presence of satisfaction there was no direct effect of effort expectancy and performance expectancy on the behavioural intention to use XBRL tools and the emergence of a direct effect of confidence on the behavioural intention to use XBRL tools. The findings correspond with the previous studies and provide a practical reference for XBRL tool developers and decision-makers involved in developing and using XBRL tools for tagging and analysing financial reporting.

This research study aims to find out the relationship between Acculturation and Ethno-cultural identity among the working-class people in Saudi Arabia. The study examines and tries to understand the impact of culture and involvement of ethnocultural identity. Data were collected using convenient sampling from 128 employed expatriates from Saudi Arabia through an online survey questionnaire. The questionnaire had two sub-categories, such as mainstream and heritage. The findings will have multiple practical implications, as the study has explored the relationship between acculturation and ethnocultural identity. The data was collected using a convenient sampling method from 128 working-class expatriates in different sectors of Saudi Arabia. A hypothesis was set to find out the significance of the relationship among respondents. Correlation, regression, and ANOVA tests were used to analyze the data. The implications of the research and scope for future research were are also explained thoroughly in this study. The study found a significant moderate positive relationship between acculturation and ethnocultural identity.

This study investigates the relationship between integration, complexity, and operational performance in the industrial sector of Saudi Arabia. The sample comprised manufacturing firms in Saudi Arabia, and data were collected through the distribution of questionnaires. Supplier integration, customer integration and internal integration were examined as factors influencing operational performance, with supply chain complexity considered as a moderating variable. The findings highlight the positive impact of integration on operational performance in the Saudi Arabian industrial sector. The measurement scales used in the study demonstrated high reliability and internal consistency. Discriminant validity analysis confirmed the distinctiveness of the constructs. Structural model analysis revealed significant positive relationships between customer integration, internal integration, supplier integration, supply chain complexity and operational performance. The results emphasize the importance of fostering integration within and outside the organization to enhance operational performance. Furthermore, the moderating effect of supply chain complexity suggests that the relationship between integration and operational performance varies according to the complexity of the supply chain. Overall, this study contributes to the understanding of integration, complexity, and operational performance in the context of the Saudi Arabian industrial sector. The findings have practical implications for industrial companies, providing insights into strategies for improving operational performance through integration initiatives and consideration of the unique characteristics of the supply chain.

The purpose of this research is to investigate the influence of supply chain management methods on competitive advantage in Saudi Arabian manufacturing firms, with a particular emphasis on the function of information sharing quality as a moderating variable. The data received from a sample of Saudi manufacturing enterprises were analyzed using a structural equation modelling technique. According to the findings, customer relationships, the level of information sharing, and strategic supplier partnerships all have strong beneficial impacts on competitive advantage. However, the influence of information sharing quality alone on competitive advantage was shown to be statistically negligible. These results emphasize the necessity of developing strong customer relationships, encouraging effective information exchange procedures, and creating strategic collaborations with suppliers to gain a competitive edge. The research adds to the current literature by providing insights unique to Saudi Arabian industrial firms. The results are important for managers and decision-makers developing competitive supply chain management strategies. Future studies may investigate other factors and dimensions, as well as perform longitudinal studies, to better understand the structures of supply chain management and competitive advantage in the Saudi context.