The purpose of this paper is to investigate potential links between Blockchain technology (BCT) and big data analytics (BDA) with supply chain risk management (SCRM) and supply chain performance (SCP) in the Jordanian Chemical and Cosmetic Industries Sector. Additionally, the paper tests a conceptual model that links SCRM to indirect effects. To test our proposition, data were collected from 364 employees working in Jordanian Chemical and Cosmetic Industries Sector. The data were analyzed using structural equation modeling with aid of the Lavaan R package. The results show that the influences of blockchain technology and big data analytics on supply chain performance do occur directly, and indirectly through the cascading of a supply chain risk management.

This study investigates how Total Quality Management (TQM) influences the quality of Health care services in Jordan. To test this relationship, a survey was distributed to 220 employees working at different Jordanian hospitals. The results show significant and positive association between all TQM dimensions (customer focus, top management support, fact-based decision making, employees' involvement, and continuous improvement) and the quality of health care services in Jordan. The study concludes by emphasizing the importance of TQM in enhancing the quality of health care service and recommends hospitals ‘management and policy makers to adopt and integrate various TQM practices into the Jordanian health sector.

The study aims at measuring the impact of human resources and information systems strategies on the success of information systems in the industrial companies operating in the Amman stock exchange. The study sample was made up of accounting and finance departments for these companies. The initial data were collected through a questionnaire that designed for this purpose. The results have confirmed a strong impact of information systems strategies on the information systems success. As well, the results have confirmed the impact of information systems strategies on human resources strategies. The study also has proved that human resources strategies have maintained a weak effect on the success of information systems. The study recommends the researchers in this field to re-study this subject by modifying the measuring variables methods, and study other economic sectors.

This study aims to investigate the mediating role of employee happiness in the effect of the quality of work-life on employee intention to quit. Data were collected using a questionnaire developed regarding prior related works. It was administered to a sample consisted of 122 employees selected from four fast-food restaurants in Jordan. Data analysis was conducted using structural equation modelling via Smart-PLS3; the results revealed that the quality of life had significant direct effects on both employee happiness and employee intention to quit. The first effect was positive, while the second was negative. Employee happiness had a significant impact on employee intention to quit. Consequently, the results indicated that employee happiness played a significant mediating role in the effect of the quality of work-life on employee intention to quit. It was concluded that the quality of work-life is not enough to reduce employee intention to quit, which means that organization should pay great attention to employee happiness to ensure the positive effect of the quality of life and to reduce employee intention to quit.

In the last two decades due to fast enhancing technology tools such as Radio frequency identification (RFID), which plays a crucial role in enhancing the ability of many firms to obtain a wide array of information about the site and features of any entity that can be physically tagged and wirelessly scanned within certain technical limitations. Furthermore, RFID technology can be adopted and implemented in a range of diverse functions, duties, and business-to-business systems (B2B) along the value chain, including services, intra-business logistics activities, as well as marketing and after-sales service applications. In total, 26 semi-structured interviews were involved in this study; several interviews were applied with senior, production, operations, facilitation, distribution, logistics, and warehouses managers, senior 3PLs provider managers, and supervisors and warehouses men from Alkasih and five 3PLs providers in Jordan country. Our forecast results for the third-party logistic providers' sample have shown an enormous growth that would reach 38.5% by 2030. Therefore, we have proposed RFID as a business process reengineering technique to mitigate the coming growth instead of expansion that would cost a huge amount of money due to land high costs. Moreover, we have noticed through our visits that the space utilization and warehouse capacity are very high and most of the warehouses are seeking expansion or employing additional operators to handle the current growth.

The paper investigates the Competitive Advantage in the Jordanian Commercial Banks (JCB) and its relationship with the Business Intelligence Systems (BIS) through the moderate influence of the Entrepreneurial Markets. Business Intelligence Systems (BIS), can extract a better knowledge for the performance and future gains for the organization. Therefore, it can pin point the impasse which in turn results in a suitable result for the problem in hand. As a result, the organization success will increase due to the efficiency of management performance. This study explores the Intelligent System (IS) relationship with Competitive Advantage (CA) through monitoring the moderating role of Entrepreneurial Marketing (EM). A survey is implemented for the data collection & analysis with 300 questionnaires, and (PLS) is used for the analyses. The results indicate that BIS was definitely related to Competitive Advantage, and EM moderated the connection between BIS and Competitive Advantage.

The availability of the internet and its usage has become accessible to all and it has contributed to the ease of employees avoiding work pressure and leading it for non-work-related matters, which is cyberloafing. It has caused many problems in organizations and the most affected are organization commitment. The purpose of this study is to examine the impact of workload dimensions (psychological workload and physical workload) on organizational commitment. It also seeks to determine whether cyberloafing mediates the link between workload and organizational commitment. A survey was conducted on 304 employees of a mining company in Jordan. Descriptive statistics, correlation, multiple regression, and hierarchical regression analyses were performed to analyse the data using SPSS v23. The results showed that the workload significantly influenced the organizational commitment among the employees. Cyberloafing was found to partially mediate the link between both workload variables and organization commitment. The study was conducted in the mining industry in Jordan. Thus, future study is suggested to examine the model in other industries and countries.

Companies utilize competitive advantage as a tool to assist them gain more value for their products at a cheaper cost without sacrificing quality to provide greater features and services. Companies and services must use cybersecurity tools, training, and risk management strategies, as well as regularly upgrade systems as technology changes and evolves, to secure organizations, employees, and individuals. As a result, with the mediating function of cybersecurity, this study clarified the influence of strategic intelligence and asset management on boosting competitive advantage. A questionnaire was designed, and 300 questionnaires were collected out of 350 distributed to respondents working in Jordanian telecom companies. The study found a positive impact of both strategic intelligence and asset management on enhancing competitive advantage through the presence of the mediating role of cybersecurity.

This study aims to model the relationship between business intelligence (BI), supply chain integration (SCI), and firm performance in Jordanian small and medium-sized enterprises (SMEs) using structural equation modeling (SEM). The study utilizes a sample of 400 SMEs from different sectors in Jordan to investigate the hypothesized relationships between the constructs. The results show that BI positively influences SCI and firm performance in Jordanian SMEs. Moreover, SCI was found to mediate the relationship between BI and firm performance. The study also found that the impact of BI on firm performance is fully mediated by SCI, suggesting that SCI plays a crucial role in enhancing firm performance in the context of Jordanian SMEs. The study makes several significant contributions to the literature on supply chain management and business intelligence in the context of SMEs. First, it provides empirical evidence of the positive impact of BI on SCI and firm performance. Second, it sheds light on the mediating role of SCI in the relationship between BI and firm performance. Third, the study contributes to the limited literature on supply chain management and business intelligence in the context of Jordanian SMEs. The findings of this study have practical implications for managers of SMEs in Jordan. They highlight the importance of investing in BI tools and strategies to enhance SCI and firm performance. Additionally, the study suggests that managers should focus on improving their firms' SCI practices to fully exploit the benefits of BI and improve their overall performance. Overall, this study provides new insights into the relationship between BI, SCI, and firm performance in the context of Jordanian SMEs. The study's findings can guide policymakers, researchers, and practitioners in developing and implementing effective strategies to improve supply chain management and business intelligence practices in SMEs, particularly in emerging markets such as Jordan.

The study aimed to examine the influence of market orientation on SMEs’ performance with the mediating effect of supply chain agility and moderation of innovation capabilities. The data for the study were gathered from the manufacturing SMEs operating in major cities of Jordan. The questionnaire was distributed online to gather the maximum responses from managers of SMEs. The collected data were examined by using Smart Pls. The results highlighted that market orientation not only influences the SMEs’ performance, but it also helps them in developing supply chain agility.