Warranty is recognized as an important component of product marketing and it can increase customers & apos; confidence. All services during warranty are considered as an additional cost for producers where these expenses are associated with product reliability and warranty components. Product reliability is also influenced by decisions taken in the field of product design and process and arrangement in this period. Product reliability also plays an important role in new products for production planning. As competition increases all around the world, there is an increasing interest in providing suitable substrates for the acceleration of economic growth and development and production. Warranty is one of the basic infrastructures and behaviors in today & apos; s competitive world, which is boosting sales and typically profits and customer & apos; s satisfaction and confidence play important roles in achieving this goal. In this study, we first evaluate warranty policies and strategies and then we consider after selling services taken in a case study. Finally, some strategies are introduced to improve the current situation and to achieve suitable model for ideal situation.

Every day in workplaces, continues events occur that cause death and injury. These accidents usually happen because of lack of exploring the potential hazards and lack of training of employees. Hence, with exploring and evaluating the hazards of workplace and utilizing the suitable procedures, it is possible to prevent from many of these hazardous incidents. Exploring, evaluating and controlling the potential hazards have been the initial stages of scientific safety assurance in every system. Preliminary hazard analyzing is the first effort in analyzing hazards. In this method, usual hazards in sighted job are explored, using the usual hazards table for developing the basis of PHA, the PHA checklist is prepared and at last the PHA table completed and the appropriate suggestions are given. In this paper, we present an implementation of PHA method in one of industries located in city of Tehran, Iran. The proposed study uses 15 explored hazards, where 2 are unacceptable, 9 are undesirable and 4 are acceptable with need of revisal. By eliminating and reducing each hazards risk, some controlling solutions are suggested. The most important of these solutions are utilizing and using the regulations of the welding with electrical archer.

The success of each organization depends undoubtedly on the quality of its management and management quality depends on decision quality and information quality on the quality of its measurement and proportion. Therefore, its accuracy and measurement has a key role in the success of the organization and the weakness of performance evaluation and managerial control system can transfer to a barrier for the growth of organization. Performance evaluation systems are now dividable to two traditional group (performance evaluation of an individual across reminding him about his performance) and modern group (developing and improving the capacity of evaluated individual and inclined to achievement of organizational objectives and strategies). One of the most authoritative strategic models in this field is the balanced scorecard (BSC) model in which entire aspects of an organization are dominantly investigated. However, no operational trend has been introduced for utilizing it up to now. In this paper, an operational trend is introduced to apply the foundations of BSC model and multiple criteria decision making (MCDM) techniques. The most important goal of researchers in representation of new structure for creating development and growth capacity and permanent improvement is associated by a kind of providence, such that it can develop desirable organizational and work behaviors towards achieving the objectives and strategies of the organization. In addition, the strategic planning of Islamic Azad university of Semnan was modeled by suggested structure to validate the suggested structure & apos; s capacities. The results showed that outputs were more tangible for the personnel of the organization and the results were accepted by the managers of Islamic Azad university of Semnan.