Among various indices of job attitudes, job satisfaction has gained especial attention by researchers and employers. Its measurement dates back to older times and the investigation of the influential factors on it are newer. Furthermore, because of its influences on organizations and people, job satisfaction has gained an increasing importance. Among various influential factors on job satisfaction and job turn over, the effect of individual personalities and psychological Well-Being is undeniable. In this article, we identify and categorize the significant factors in the four elements of job turnover, job satisfaction, individual traits and psychological Well-Being. We investigate nine factors of job satisfaction with 36 questions, two factors of the field of job turnover with seven questions, individual personalities with forty four questions and psychological Well-Being with eighteen questions and categorize them after doing a factor analysis. In this categorization, the dimensions of job satisfaction are reduced to seven dimensions. Job turnover is provided into two new dimensions. Individual personalities are categorized in eight main dimensions and the dimensions of psychological Well-Being are reduced to four dimensions. The data of this research has been gathered from 199 employees of Tehran city hall.

Organizational commitment is an important issue and organization attitude has become an area of study among many researchers in the fields of organizational behavior. In fact, there are many studies on human resource management where the effects of organizational commitment on other issues have been investigated and the purpose of this research is to find critical factors influencing on organizational commitment. Based on an exploration of the literature review and interviews, the proposed study of this paper extracts 24 variables and using factor analysis, we select the most important factors, which are grouped in four categories. The implementation of our factor analysis has revealed Affective commitment, Continuous commitment, Moral commitment and Enduring commitment are the most important factors influencing organizational commitment.

Organizational performance is influenced by several factors including electronic services. In fact, electronic services play essential role on the performance of organizations with significant number of clients. The objective of this study is to determine factors influencing on intention to use electronic services on organizational performance in social service organization in Iran. The study designs a questionnaire in Likert scale and distributes it among 231 randomly selected employees who worked for social security organization in city of Tehran, Iran. Using principle component analysis using varimax rotation, the study determines six factors including culture, communication, customer, employee engagement, learning organization, service management, and usefulness of application, which influence the most on organizational performance.